19 DECEMBER2025W MAN LEADERGLOBAL W MAN LEADERGLOBAL that the technology needed has a transformative impact on the educational experience.WHAT COMMUNICATION TECHNIQUES HELPED YOU BUILD TRUST AND ENCOURAGE COLLABORATION ACROSS UNIVERSITY DEPARTMENTS DURING MAJOR DIGITAL CHANGE INITIATIVES?Building trust and encouraging collaboration across different university departments during major digital change initiatives involves clear and transparent communication, active listening and the ability to address the problems that arise.We make it a priority to engage with faculty, staff, and students, demystifying the technology and ensuring everyone understood both the benefits and risks. Regular updates, annual academic department meetings, and feedback sessions are key to fostering a sense of ownership and enthusiasm among all stakeholders.HOW DID YOU NAVIGATE RESISTANCE TO BRING CHANGE IN AN ACADEMIC ENVIRONMENT? WHAT ROLE DID EMPATHY AND ACTIVE LISTENING PLAY IN YOUR APPROACH?Navigating resistance to change in an academic envi-ronment does require a combination of empathy and active listening. Understanding the concerns and fears of faculty and staff are crucial. By actively listening to their feedback and addressing their concerns, we were able to build trust and reduce resistance.There are instances where you can't solve every problem, but by allowing people to voice their concerns, and understanding that fear is a normal part of the change management process, allows people to feel heard.IN FOSTERING A CULTURE OF ACCOUNTABILITY AND INNOVATION DURING DIGITAL TRANSFORMATION, WHAT PRACTICES CAN WOMEN LEADERS ADOPT TO EMPOWER THEIR TEAMS EFFECTIVELY?Women leaders can empower their teams effectively by fostering a culture of accountability and innovation through several practices. As it relates to innovation, allowing team members to explore new ideas without fear of failure is essential. Providing opportunities for professional development and continuous learning helps build confidence and competence. And most importantly, ensuring that everyone is accountable, and holding teams to high standards is critical.There are some leaders that have a difficult time with constructive conflict, but ensuring that you have open, honest respectful conversations when individu-als are not meeting their deadlines, and helping them find solutions to address the problem, is critical.LAST WORD: ADVICE FOR WOMEN LEADING COMPLEX DIGITAL TRANSFORMATIONSMy general advice for women leaders striving to lead complex digital transformations while maintaining integrity and inclusiveness is to embrace change, encourage open dialogue, don't take criticism personally and be prepared to work hard. Digital transformations are challenging projects, and change agents often take the brunt of the resistance. Building a strong support network and seeking mentorship can provide valuable guidance and perspective. It's also important to stay adaptable and resilient, as the landscape of digital transformation is constantly evolving. Finally, leading with empathy and actively listening to the needs and concerns of your team will help create a positive and inclusive environment.
< Page 9 | Page 11 >