Provalus Appoints Jen Zebley as VP of Talent Acquisition
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Provalus Appoints Jen Zebley as VP of Talent Acquisition

By: Global woman leader | Monday, 26 October 2026

Provalus, a US based outsourcing firm, has appointed Jen Zebley as Vice President of Talent Acquisition, bringing extensive experience in executive recruitment, workforce planning, recruitment operations, and talent acquisition strategy to her new leadership role. She has worked at IBM, Kyndryl, and Genpact covering large-scale recruitment, improving hiring process, and designing talent strategies to fuel company growth in technology and business functions.

Jen’s latest experience was Director of Talent Acquisition at Kyndryl for about four and a half years. As director she managed enterprise recruitment in the U.S. and Canada for over 2,200 employees per year. Her job was to lead workforce planning and transformation of the recruitment function through transformation, hiring analytics, and technology-based recruitment solutions.

She helped to shorten hiring timelines by five days and created an in-house leader recruiting capability. She also claimed to have saved the agency utilization rate by direct sourcing and optimizing the recruitment process from 2.0% to 0.19%, increasing the number of Consult Partner hires by 213%. She previously held the role of Strategic Talent Acquisition Leader at Kyndryl Consult where she created hiring strategies for consulting and emerging technology roles.

 Key Highlights

  • Jen Zebley joins Provalus with extensive enterprise talent acquisition leadership experience.
  • At Kyndryl, she supported over 2,200 annual hires across North America.
  • Her recruitment initiatives improved hiring speed and reduced agency dependence significantly.

Before joining Kyndryl, Jen spent nearly three years at Genpact as Global Executive Recruiting Lead. She led a global team of over 70 recruitment professionals who were accountable for executive search in consumer goods, life sciences, corporate functions, banking and capital markets and consulting.

She worked on Executive Search including Senior Vice President level positions and recruitment governance, leadership capability planning, diversity hire drives. She also played a role in recruitment process transformation, vendor management and executive recruitment referral programs and recruitment technology platform adoption.

Jen has been working for IBM for over 14 years where he has held a variety of positions including recruitment, executive search, and business operations. She was responsible for executive search and end-to-end recruiting for business units, such as Global Technology Services and Industry Solutions, as Executive Search Operations Partner. She previously served as Opportunity Identification Program Manager, Sales Resource Program Manager, Software Group Acquisitions, Senior Recruiter, Technical Recruiter and Recruiting Team Lead. Through these positions she gained experience in technical recruitment, software acquisition, cyber security, engineering recruiting, consulting, and sales recruiting.

Her career started in recruitment and as a sales leader, for almost 6 years building programs for financial services, technical staffing, IT recruitment and training solutions. She started with some of the core functions of the business such as account management, client development, vendor negotiations, and end-to-end recruitment.

In all of these positions, Jen has developed the knowledge and skills necessary for executive search, recruitment transformation, and strategic workforce planning. With a background in global recruitment operations and complex talent needs across diverse industries, she applies this experience to Provalus' hiring approach and workforce development efforts as Vice President of Talent Acquisition.

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